Refund policy

Not quite right? Just let us know within 48 hours of receiving your order, and we’ll happily arrange a return or exchange. Reaching out early helps us assist you faster!

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

To start a return, you can contact us at  info@bynomi-eg.store . Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS] 

Exceptions / non-returnable items
Returns or exchanges cannot be accepted for items that have been washed, altered from their original condition, or had their tags removed.

Exchanges
For any exchanges, please do not hesitate to contact us. If the desired size is unavailable, we will provide a refund.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded within 5 days.